Contact Us
Got a question about something you've read on ecossemotorcycles.co.uk, spotted an error in a review, or want to suggest a casino we haven't covered yet? This page explains the best way to reach us and what we can actually help with.
What we can help with
Sites Not On Gamstop is an independent research and comparison site covering casinos not on GAMSTOP, along with the wider UK online casino market. We're not a casino ourselves, and we don't process deposits, bets or withdrawals for anyone. That means there are things we genuinely can help with, and things that need to go elsewhere.
- Corrections or updates to information in our reviews and comparisons
- Feedback on our rating method or a specific write-up
- Suggestions for casinos or betting sites you think we should look at
- General questions about how non Gamstop casinos work, bonuses, or payment methods
- Queries about our editorial process or commercial relationships
What we can't help with
Because we don't operate any of the casinos listed on this site, we're not able to assist with account-specific issues. If you've had a problem with a deposit, a withdrawal, a bonus not crediting, or verification on a specific site, that needs to go to the operator's own support team directly — they hold your account details and can actually action a fix. Each casino listed in our tables and cards typically has its own live chat or email support, so start there first.
If your concern relates to a gambling habit rather than a technical or account issue, our Responsible Gambling page has information that's more directly useful than anything we could offer through a contact form.
Before you get in touch
A lot of common questions are already answered elsewhere on the site, and checking first will usually get you a faster answer than waiting on a reply:
- For a full rundown of how we assess and rank sites, including the criteria behind our editorial ratings, see Non Gamstop Casinos UK 2026 – Top Rated Sites Reviewed
- For background on who runs this site and why it exists, visit our About Us page
- For the legal and usage terms that apply to this site, check our Terms and Conditions
A note on independence
Sites Not On Gamstop may earn a commission when readers click through to an operator listed on this site, including names such as Betmica, Kikibet or Betninja. Commission never buys a better position — ratings and rankings are set by our own research, and operators cannot pay to move up the list. If you're contacting us about a rating you think is unfair or out of date, we take that seriously and will review it on its merits.
What to include in your message
If you're reporting an error or asking a specific question, it helps to include:
- The page or review you're referring to (a link or the page title is fine)
- What you think is wrong, missing or worth adding
- Any source or reference, if you're flagging a factual issue such as a bonus term or licence detail
This lets us check things properly rather than guessing what you mean, and it usually means a quicker turnaround.
Reminder for readers using non Gamstop sites
Gambling with any operator, whether it's registered with GAMSTOP or not, should stay within limits you're comfortable with. Nothing on this site should be read as advice to gamble, and all offers referenced here carry age (18+), wagering and eligibility conditions set by the operator, not by us. If you're unsure whether an offer is right for you, read the operator's full terms before signing up.